Elevai Exosomes™ Frequently Asked Questions

We are located in Pittsburgh, PA. To contact someone at the corporate office, please click the Contact Us link located at the bottom of this page.

Exosomes are messenger particles that are naturally released from a cell. These particles are responsible for cell-to-cell communication. Exosomes carry information and proteins to cells throughout your body, creating paths for communication between cells. These tiny messengers can release growth factors and other beneficial processes that are useful in skin health and rejuvenation.

Elevai Skincare products are paraben-free, phalate-free, and cruelty-free and do not contain any animal products.

Elevai Skincare products are sold through Authorized Elevai Skincare Providers. Use the Provider Search tab to find an Elevai Skincare Provider in your area. You can also purchase here on the website and designate your provider if you have one.

If you are interested in becoming an Authorized Elevai Skincare Provider please click on the Contact Us link located at the bottom of this page. There are specific qualifications related to the type of medical practice to ensure our products are sold under the care of a Dermatologist or Plastic Surgeon.

If you would like to be connected with the Elevai Skincare rep in your area, please click on the Contact Us link located at the bottom of this page so that we can connect you with the appropriate representative based on your location.

No. Elevai has not changed its formulas. Every bottle of Elevai Enfinity™ and Elevai Empower™ contains the same Cell Zero Exosomes™ derived from ethically sourced newborn umbilical stem cells, the same active ingredient systems, and the same proprietary stabilization technology that keeps the formulas shelf-stable without freeze-drying (lyophilization), exactly as they have from the beginning. Each batch is produced under cGMP conditions to ensure consistent potency, purity, and performance in every bottle. What you loved is what you are still getting. We have not reformulated any of our products. To learn more about our exosome science, visit our Exosomes page. To learn about how every batch is made, visit our Exosome Manufacturing Process page.