Terms and Conditions

Terms of Use.

Please read these Terms of Use (“Terms”) carefully before using this website (the “Site”). Your use of this Site is expressly conditioned upon the acceptance of the following Terms. By using this Site, you agree to these Terms. If you do not agree to any part of these Terms, you should not use this Site. In addition, when using particular features on this Site, you will be subject to any posted guidelines and rules applicable to such features, all of which are incorporated herein by reference.

Privacy Policy

We encourage you to read our Privacy Policy, which is incorporated by reference into these Terms. By using this Site, you agree to our Privacy Policy.

Purpose of this Site.

The purpose of this Site is to provide you with information about Elevai Labs Inc. (“Elevai”), our products and the activities we undertake. In addition, you may be able to purchase products through this Site.

Product Availability.

Reference to any product on this Site does not constitute an offer to sell or supply such product and does not mean that the product is available. Elevai controls and operates this Site from its headquarters in Davis, California, United States of America. We do not imply that the materials on our Site are appropriate or available for use outside of the United States, and we may not be able to fill your order if you require shipping outside of the United States.

Inventory information is generally available on this Site for merchandise in the United States. This information can be used to estimate the likelihood that merchandise will be shipped promptly after you place your order. However, we cannot guarantee that a product listed as “in stock” will actually ship right away, as inventory can change significantly from day to day. In some cases, a product may be in stock when you place your order and sold out by the time your order is processed. However, if an item that is marked “in stock” in your shopping cart when you place your order is sold out at the time your order is processed, we will notify you by e-mail that your order will not be filled and your credit card will not be charged. You may also sign up for our “E-mail Me When Available” service and we will send you an email when your product becomes available. All information provided to us in connection with our “E-mail Me When Available” service is subject to our Privacy Policy.

Product Orders

PRICES AND AVAILABILITY OF THE PRODUCTS LISTED ON THIS SITE ARE SUBJECT TO CHANGE WITHOUT NOTICE. The listing, description of, or reference to, a product on this Site does not imply that the product is currently available or that we endorse that product. If a product is listed at an incorrect price due to a typographical error, or any other reason, then we shall have the right to refuse or cancel any order placed for such product at the incorrect price, even if the order has been confirmed and/or your credit card has been charged. If your credit card has already been charged for the purchase and your order is cancelled, then we will promptly issue a credit to your credit card account in the amount of the incorrect price.

Order Acceptance

Your receipt of an electronic or other form of order confirmation does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. We reserve the right at any time after receipt of your order to accept or decline your order for any reason or for no reason at all. We reserve the right at any time after receipt of your order, without prior notice to you, to supply less than the quantity you ordered of any product.

Payment

You are responsible for any payments due for all products that you order. If we do not receive payment from your credit issuer or its agents, you agree to pay all amounts due to us. You shall also be responsible for any costs of collection of overdue payment.

Sales Tax

We are required by law to charge applicable sales tax on products shipped to those jurisdictions that charge such a tax and in which we operate.

Shipping

We cannot accept orders for post office box addresses. We are not responsible for errors due to printing.

Returns

We guarantee your satisfaction with all Elevai products. You may return any of our products, with your receipt, for a merchandise exchange, credit, or a full refund of the purchase price (minus shipping charges). If you receive a damaged or defective item, we will promptly send you a replacement or issue you a full refund after you have returned the damaged or defective product. You will not be charged any additional shipping fees for replacement of such damaged or defective shipments.

Ownership of Materials on this Site

Elevai is the owner of all copyright, trademark, patent, database and other proprietary rights on this Site and its contents. Without limitation of the foregoing, we own a copyright on this Site as a collective work and/or compilation, and in the selection, co-ordination and arrangement of the information and content on this Site. You may not publish, distribute, re-utilize, extract or reproduce any part of this Site in any material form (including photocopying or storing it in any medium by electronic means) other than in accordance with the limited use license set out in our copyright notice or as permitted by the United States Copyright Act. Except as expressly provided in these Terms and the copyright notice, we grant no rights to you under any patents, copyrights, trademarks, trade secrets or any other proprietary rights.

You may not without the prior written permission of Elevai use any computer code, data mining software, “robot”, “bot”, “spider”, “scraper” or other automatic device, or program, algorithm or methodology having similar processes or functionality, or any manual process, to monitor or copy any of the web pages, data or content found on this Site or accessed through this Site. You also may not: engage in the mass downloading of files from this Site; use the computer processing power of this Site for purposes other than those permitted above; or flood this Site with electronic traffic designed to slow or stop its operation.

Trademarks

All brand and product names used in this Site are the trademarks, trade names or service marks of Elevai unless otherwise stated. You may not distribute products under or by reference to or otherwise use or reproduce any such trademarks, trade names or service marks, or use any meta tags or any other “hidden text” utilizing any such trademarks, trade names or service marks, without the express prior written permission of Elevai or the owner of such trademarks, trade names or service marks.

Registration and Security

If you wish to purchase any products on this Site, you must open an account with us and provide the required information to us. By entering any information on this Site, you represent and warrant that: (i) you are at least 18 years of age; (ii) you are using your actual identity; (iii) you have provided only true, accurate, current and complete information; and (iv) you will maintain and promptly update the information that you provide to keep it true, accurate, current and complete. Additionally, you agree to maintain the strict confidentiality of your account and any passwords issued to you for your use of or access to this Site or any portion thereof, and you agree not to allow any other entity to use any username(s) or password(s) that are issued to you. You shall be responsible for all activity that occurs under your account or password. We cannot and will not be liable for any loss or damage arising from your failure to comply with these obligations. All information provided to us will be used in accordance with our Privacy Policy.

If you wish to cancel a username or password, or if you become aware of any loss, theft or unauthorized use of a username or password, please notify us immediately. We reserve the right to delete or change any username or password at any time and for any reason.

Modification of this Site

We reserve the right, for any reason, in our sole discretion, to terminate, change, suspend or discontinue any aspect of this Site including, but not limited to, content, features or hours of availability. We may also impose limits on certain features of this Site or restrict your access to part or all of this Site without notice or penalty. We may suspend or terminate your account or your use of this Site at any time, for any reason or for no reason at all, without notice to you.

External Links

We may provide links to other websites or resources from time to time that are operated by third parties not affiliated with Elevai. These links are provided for your convenience. We do not endorse or take responsibility for the content of those websites, are not responsible for the availability of them, and will not be liable in any way for any loss or damage which you may suffer by using those websites. Different terms and conditions and privacy policies may apply to your use of any linked sites or resources. If you decide to access linked websites you do so at your own risk.

Amendment of the Terms

We reserve the right to amend these Terms without notice to you from time to time. If we decide to change these Terms we will post those updated terms here. We encourage you to visit this section of our Site regularly in order to remain informed of any changes. Any such amendment shall be effective once the revised terms have been posted on this Site.

Applicable Law

These Terms are governed by and will be construed in accordance with the laws of the United States and the State of California. Any disputes arising under or in connection with these Terms or your access or use of this Site shall be subject to the exclusive jurisdiction of the State and federal courts located in the Northern District of California.

Comments, Feedback and Other Submissions

We do not solicit nor do we wish to receive any confidential, secret or proprietary information or other material from you either through this Site, by e-mail, or in any other way. Unless otherwise expressly agreed in writing prior to your submission to us, any comments, feedback, information or other material submitted or sent to us will be deemed not to be confidential or secret. By submitting or sending comments, feedback, information or other material to us you represent and warrant that the information and material is original to you and that no other party has any rights to the information or material. All comments, feedback, information or other material submitted shall be and remain the property of Elevai, and we shall have the unrestricted, worldwide right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, perform and display such material and information (in whole or part) worldwide and/or to incorporate it in other works in any form, media, or technology now known or later developed. You also warrant that any “moral rights” in posted information and materials have been waived.

Notification of Copyright Infringement Under the Digital Millennium Copyright Act (DMCA)

We respect the intellectual property rights of others and require that the people who use this Site do the same. We may terminate the use privileges of users who are repeat infringers of intellectual property rights. Accordingly, you may not store any material or content on, or disseminate any material or content over, this Site in any manner that constitutes an infringement of third party intellectual property rights, including rights granted by U.S. copyright law. If you believe in good faith that your work has been copied in a way that constitutes copyright infringement, please forward the following information to the Copyright Agent named below:

  1. Your address, telephone number, and email address;
  2. A description of the copyrighted work that you claim has been infringed;
  3. A description of the allegedly infringing material and information reasonably sufficient to permit us to locate the material;
  4. A statement by you that you have a good faith belief that the disputed use is not authorized by you, the copyright owner, its agent, or the law;
  5. An electronic or physical signature of the person authorized to act on behalf of the owner of the copyright interest; and
  6. A statement by you, made under penalty of perjury, that the above information in your Notice is accurate and that you are the copyright owner or authorized to act on the copyright owner’s behalf.

 

Copyright Agent

Attn: Legal Department

Elevai Labs Inc.

630 Pena Drive, Suite 400

Davis, California 95618

Comments

If you have any questions or comments about our Site please contact our customer service department at 1- 866-794-4940

Notices

This Site is operated by Elevai Labs Inc.

All formal notices to us shall be sent to: Elevai Labs Inc., 630 Pena Drive, Suite 400, Davis, California 95618 (Attention: Legal Department). All notices to you shall be sent to the email address that you provide to us when you register and/or use this Site. Such notice shall be deemed given one business day after the email is sent.